Your Instruction Booklet includes a basic troubleshooting guide. For More Advanced Support, please email us with your 1) name, 2) serial# or order number and 3) a brief description of any issue you may be having for assistance to: support@waxmelters.comThank you

For Any Models from 1990s until 2006, there were primarily self-regulating and/or analog controls, so for those units, please email us with your 1) name, 2) serial# or order number and 3) a brief description of any issue you may be having for assistance to: support@waxmelters.comThank you