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WaxMelters.com Customer Reviews

Along with supplying wax melting tanks and candle making equipment to some of the largest candle making companies in the world, WaxMelters supplies melting tanks and wax pouring equipment to Federal and State government agencies, public and private universities, hospitals, and non-for-profits, as well as to some of the world's largest companies such as:

Lockheed Martin


US Navel Academy

US Air Force

Proctor & Gamble



SC Johnson

Egyptian Magic





Cooper Tire & Rubber Company

Dept. of National Defence, Canada

Government of Israel

Chesapeake Bay Candles


WaxMelters melting tanks and filling equipment are used by customers around the world, including customers in the following countries:

United Kingdom
New Zealand
Russian Federation      
Puerto Rico
Saudi Arabia
Hong Kong
El Salvador
Republic of Ireland
Republic of South Africa
Republic of Tanzania
Republic of Ghana
Republic of Georgia
Republic of Belarus
Republic of Serbia
Dominican Republic
Antigua & Barbuda
Republic of Botswana
Republic of Namibia
Republic of Suriname
Republic of Cyprus
Republic of Haiti
United Arab Emirates

When you invest in your business by providing yourself with professional tools like melting tanks and wax dispensing systems, you can be confident that your new equipment will increase your productivity and allow you to focus more on growing your business.

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WaxMelters.com Customer Reviews

Disclosure: No reviewers (including their family members or businesses) have received any products, services, discounts on products or services or any form of payment or compensation of any kind, either direct or indirect, for their endorsement. No reviewer has a no pecuniary interest or other interest of any kind, direct or indirect, in WaxMelters.com. All reviews are from actual customers except for David Fisher, who wrote an independent product review for About.com.

WaxMelters.com Reviews & WaxMelters Reviews

It's Really Spectacular... This Is A Great, Superbly Made Piece Of Professional Equipment.
I had seen and used homemade soap/wax melters before, made of "presto pots" and some fittings from Home Depot, but had never used one of these professional pieces of equipment.
It's really spectacular.... I made three batches... each with different colors and scents, in about 25 minutes. I could have easily done double that amount with just a little bit more time... I wiped the melt pot out with a paper towel, and was able to immediately refill it with more melted soap base. I'm not exaggerating when I say "immediately…" The time is not in the coloring and pouring; it only takes a few minutes to pour a dozen soaps. Where the time is spent is in waiting for the soap base to melt - putting it in the microwave, stirring it, heating it, stirring it, heating it. Etc. Having a pot of completely melted soap base that you can just pour into your melt pot cuts an amazing amount of time out of the soap making process. Additionally, the soap was always at exactly the right temperature. I never had to wait for it to melt some more, worry if it was too hot, or put it back into the microwave to re-melt it. It was always "just right…" This is a great, superbly made piece of professional equipment.

David Fisher, About.com Guide to Candle & Soap

As Good As It Gets!
As an operations officer with a candle company I have the challenge of managing growth. We were very desperate for a tool that would provide flexibility during slow times and performance during our peek demand. We could not be happier with our partnership with Waxmelters and the great performance offered by the autoshot system. Without the autoshot system in our facility we would have had extreme backorders and labor costs that would have been very detrimental to our success. Thanks again for the great product and support!
Kevin Preece, COO, Scentsy, Meridian, ID

AutoShot3000 - It is Functioning Fantastic!
The machine it is functioning fantastic we are very happy to say, This is a beautiful machine & thanks for you & engineering team
Shankar C.T, Projects Manager, Sutures India Pvt. Ltd., India

WaxMelters - The Best!
We were so pleased with our melting tank from Melting & Filling Equipment, Inc., that we ordered another melter the same exact day! It worked that good. We have purchased many mleting tanks over the years and believe Melting & Filling Equipment, Inc.'s to be the best. Also, the customer service is the BEST I have ever worked with!
Jim, J.C. Danczak, Inc., Westfield, MA

With Pour X-Press, Now Our Production is At Least Doubled
I just wanted to let you know how much we love the Auto Shot package we ordered. It is definitely speeding up our wax melt production. We used to pour our wax melts by hand and couldn’t get more than 800 done in a day. Now our production is at least doubled. The machine is easy to set up and very easy to use. Our finished product is also cleaner because there is very little dripage from the gun. I would definitely recommend this product to anyone that asked. We will definitely be ordering more!
Tyson Kennington, Candle Warmers, Etc, Layton, UT

My name is Mike Stanovich from Air-Care in Las Vegas, NV. We have been using your products for over 12 years and find them to be indispensable. THANK YOU SO MUCH!!!
Mike Stanovich, Air-Care, Las Vegas, NV

I Really Am Amazed How Well It Works...
To be quite honest I was a little skeptical about the quick heat up for the vat that you guys made for us. I really am amazed how well it works and I'm very pleased with the quality.
Bill Nichols, Holland House Candles, Holland, MI

I KISSED My Melter!
I kissed my melter....Thank you!!!!!!!! I sincerely do not know how I did without one!
What took me a full day, now takes under one hour, thank you for giving me and my family my weekends back!
Jennifer W., HB Wax Manufacturing INC, Ontario, Canada

SUPER Customer Service!
I arrived home yesterday to find my melter already delivered - FABULOUS! Thank you so much for your SUPER customer service!
Sally D., Sydney, AUSTRALIA

A Company That We Can Trust
I am so glad that we've finally found the melting system we'd been looking for, not only the product, but also as a company that we really can trust. Thank you for your kind help and we hope to keep in touch for years!
Jun Yonezawa, President, Shizuku, Japan

Don't Take Chances With Your Candle Business!
I purchased a melter from a well known company which advertises everywhere, especially on the web and usually ranks on top the search engines. I thought I could save a few dollars, but guess what happened when my melter actually caught on fire? Yes, the melter control box caught fire! Not once but actually twice! Even after I sent it back for repair. My whole warehouse almost caught fire. Imagine if I didn't have a warehouse and was working from my home? I jeopardized my company and employees. I lost months of production and had nothing but aggrevations all because I bought an inferior product. They waited weeks to get back to me. Even after I had to pay for shipping to have the burned melter repaired, it caught fire again! I complained but no one cared enough to help me with my defective melter. I didn't get a refund. Nothing. This company still advertises these same melters which caught on fire! Did this well known company which advertises everywhere even have insurance for the damages? No! I lost so much money and time and was left with only a burned up melter. Think you found a better way? I won't take any more chances with my business. From now on, I only purchase superior melters from WaxMelters.
David Vogel, President, KISS Candle Co., GA

I Have Already Recommended You To My Sister
To fellow candle makers, I recently purchased a wax melter from Wax Melters/Professional Candle Making Equipment and it has been a great experience! I found the item I wanted to purchase on-line and ordered! Their customer service was fabulous both before, during and after my purchase. Danette... helped me with my purchase step by step! When my wax melter came it was it perfect condition and we set it up with little fuss. The ultimate joy was when I went to pour candles and the wax was exactly the right temperature and I had 80 pounds of hot wax at my immediate disposal! It was a joy to not have to wait for my wax to heat and to have the convenience of being able to simple open the spout and pour was phenomenal. Dannette also helped me to find the resources I needed locally to purchase wax and other candle making supplies. That service went above and beyond her call of duty and she did so cheerfully and easily!... I highly recommend this company for their outstanding customer service.Very truly yours,
Kim Sweet, Renton, WA

Produce 300 Candles In Less Than Half The Time
To Everyone at Wax-Melters, I just want to THANK YOU for making my job easier. With the new melter I was able to produce 300 candles in less than half the time it used to take, and I no longer need to worry about the soy wax getting too hot. I AM SO HAPPY!!!!I also wanted to mention how professional,courteous and helpful that Dani has been. I will be the first to tell you that I was apprehensive, but she allied my concerns and now I'm looking forward to buying another melter in the future. Once again,THANK ALL OF YOU!!!
Donna Reasonover, Owner, Candle-Maker, and Floor Sweeper Aurora Borealis Candles, Ottawa, IL

Earned A Lifetime Customer
I just wanted to take a moment to thank all of you- you are truely a pleasure to do business with. You have just earned another lifetime customer. I look forward to working with you and your staff as my new company continues to grow. Thank you for your impecable customer service!
Shannon, Pure Light Candle Company, Richmond, VA

EZ-Gel Dispensing System - what a GREAT PRODUCT!
I just want to tell you what a great product you have. It has really made our job easier. Thank you for all of your help!
Becky R., Loftus International, Salt Lake City, UT

Our Experience With WaxMelters Has Been Exceptional
We are in Armstrong British Columbia . A long way and a whole different country from your order desk. So we ordered a wax melter and your employee Dani was the one who facilitated this for us. Numerous Long distance phone calls from us with thousands of questions, but Dani was always able to be efficient, courteous , and helpful. Not only did she call to make sure that the wax melter had arrived, she even went above and beyond her job to call us back to make sure that Yes the shipment had arrived. Due to a time constraint ,we needed to know quickly where, and how we could purchase wax for our wax melter , and once again Dani came through for us with shining colors by sending us a e-mail with contact info on several wax dealers. Our machine somehow had lost it’s instructions in transit. Dani was able to send us new instructions so we could get to work sooner rather than later. In closing I would just like to say that our experience with wax melters has been made exceptional, and we feel it’s mainly do to your very efficient polite enthusiastic employee… Dani. Thank you from all of us at the IPE we've finally found the melting system we'd been looking for, not only the product, but also as a company that we really can trust. Thank you for your kind help and we hope to keep in touch for years!
Terry Hannah, Interior Provincial Exhibition, British Columbia

Still So HAPPY 3 years later!
We are still so happy with the (2) Primo50 melters we bought from you 3 years ago for our soy candlemaking! We have just branched out with beeswax and our business is growing! Thanks!
Glenn C., Madeline Island Candles, La Pointe, WI

Great Products and Service
We purchased the PW150 several months ago. This is the best thing we could have done for our company. This melter has made our life so much better. Have it on a timer. We can come into the company in the morning, the wax is ready, and pour 25 to 30 cases in a couple hours, load it up and be ready for the next day. What a time saver. The people at Melting and Filling are the best. We will go here first when we are ready for another melter.
Kent Janssen, Black Crow Candle Company, Canton, IL

What Used To Take Me Hours, Now Takes Me Minutes! Love It!!
Dear Dani,Thanks so much for your prompt replacement of the melter – it works fabulously, and is the correct voltage now. It has cut my candlemaking time way down. What used to take me hours, now takes me minutes! Love it!! I will recommend your company to other candle makers.

Sonja Minic, Managing Director & Candle Artisan Green Scents Pure Soy Candles, Australia

We have been using your wax melter to hand dip our whiskey bottles and it looks great. Thanks!
Matt Jannotta, Journeyman Distillery Three Oaks, MI

If We Need Another Wax Melter You Will Be The First We Call
You can be assured if we need another wax melter you will be the first we call. I have also referred a couple folks who might be in the market for one to your organization.

Sheri Kohn, Honey Glow Farm, Owen, WI

Used one machine this evening...LOVE IT! Will fire-up both tomorrow and make soap like crazy...Getting into the holiday spirit!
Cookie Thatcher, Bay Lavender, Glen Arbor, MI

4 Years And Going Strong
I've had my unit for 4 years now and it's still going strong. I think it's time I bought another one, so I don't have to clear it out when I switch between candle wax, white or clear soap bases. I love that I can turn it on, set the temperature and get to work as soon as my bases are liquefied!
Lisa Chouinard, Feto Soap Austin, TX

Increased Production 50% in First Day
We purchased the EZ Filling System and increased our production 50% the first day! Reduced our waste & clean up by 75%. The EZ filling system virtually eliminated wrist and shoulder soreness with its aero-dynamic design. The system has met and exceeded our expectations- it is of great value.
Ellen, New Boston Candle, MI

Great Reliable Products and Service
We purchase our water jacket melter and EZ system from Melting & Filling Equipment for our ointment and balm business. We are more than satisfied witht he system and hope to purchase more this year! The whole system is easy to clean and handle. We had no trouble dealing with Customs and Excise and only paid a small import levy. We have been more than satisfied with the communication and friendly service that we received from the other side of the world- and would happily recommend Melting And Filling Equipment, Inc. to any one seeking great reliable products and good service.
Rowena, Herbs From Wales, United Kingdom

EXCELLENT Condition!
I want to Thank You for all your support with the purchase of the Wax Hands Machine. I received it and everything came in excellent condition! Thanks again for all your help!
Hazel A., Condominio Miramar, El Salvador

AWESOME Company!
Not long ago I started a candle company and quickly realized that I was going to need a "grown up" melter to meet demand. After a ton of research I bought a PRIMO melter from Waxmelters. I was a little nervous about using it, because it is a serious piece of equipment. It took about five minutes to figure it out, and I was using it to make large batches of candles immediately. This melter is a great piece of equipment and worth every cent I paid. It doesn't just stop at the equipment though; I had some newbie questions as time went on and I was producing more product. I have contacted the company two or three times to have my questions answered, and was never once treated like my questions were unreasonable. Each time I contacted them, I spoke with someone who knew the answer to my questions right off the bat, and I was always given a friendly, detailed, extremely well-informed response. Today I spoke with someone in sales named Dani, and she was wonderful. She knew the product inside and out and provided me with intelligent and helpful assistance. I have never dealt with a company like this before, and I wish I knew more candlers so I could tell them about it. I won't deal with any other company for my melter needs again. Awesome company!
Tamsin Holland, Molly Dove Candles, Beverly, MA

It Works Like A CHARM!
I wanted to pass on a little note regarding the customization work you did to our little Primo50...IT IS FANTASTIC!!! It works like a charm! All of the nay-sayers were caught off guard and had to scramble to keep up with it!
- The beeswax started melting immediately, melted VERY quickly and at a much lower temperature (165 F) using our regular 120v outlets.
- The ball valve heater worked like a charm.
- The pump is really excellent!It started pumping right away and with a nice even flow. The handgun is pressure sensitive so I can easily control the wax flow by feathering the trigger (very, very nice and better than what I expected). Lastly, it doesn't blow and splatter a bunch of air when the wax began running out. The pump just continued to pump the material without creating a big splatter mess. Awesome.I'm a happy camper!
- It goes without saying that we can fill tins in less time. It takes us 15 minutes to do what used to take us 45 minutes.AND, that was just the first day.
We appreciate all your effort! Thanks guys!

Thomas Crane, Purely Wax Werks, Vancouver, WA