Historias de clientes: cómo transformamos negocios

Now Our Production is At Least Doubled

I just wanted to let you know how much we love the Auto Shot package we ordered. It is definitely speeding up our wax melt production. We used to pour our wax melts by hand and couldn't get more than 800 done in a day. Now our production is at least doubled. The machine is easy to set up and very easy to use. Our finished product is also cleaner because there is very little dripage from the gun. I would definitely recommend this product to anyone that asked. We will definitely be ordering more!

Produce 300 candles in less than half the time

To Everyone at Wax-Melters,
I just want to THANK YOU for making my job easier. With the new melter I was able to produce 300 candles in less than half the time it used to take, and I no longer need to worry about the soy wax getting too hot. I AM SO HAPPY!!!!
I also wanted to mention how professional,courteous and helpful that Dani has been. I will be the first to tell you that I was apprehensive, but she allied my concerns and now I'm looking forward to buying another melter in the future. Once again,THANK ALL OF YOU!!!

Great Product and service

We purchased the PW150 several months ago. This is the best thing we could have done for our company. This melter has made our life so much better. Have it on a timer. We can come into the company in the morning, the wax is ready, and pour 25 to 30 cases in a couple hours, load it up and be ready for the next day. What a time saver. The people at Melting and Filling are the best. We will go here first when we are ready for another melter. Thanks, Danni.

Not long ago I started a candle company and quickly realized that I was going to need a "grown up" melter to meet demand. After a ton of research I bought a PRIMO melter from Waxmelters. I was a little nervous about using it, because it is a serious piece of equipment. It took about five minutes to figure it out, and I was using it to make large batches of candles immediately. This melter is a great piece of equipment and worth every cent I paid. It doesn't just stop at the equipment though; I had some newbie questions as time went on and I was producing more product. I have contacted the company two or three times to have my questions answered, and was never once treated like my questions were unreasonable. Each time I contacted them, I spoke with someone who knew the answer to my questions right off the bat, and I was always given a friendly, detailed, extremely well-informed response. Today I spoke with someone in sales named Dani, and she was wonderful. She knew the product inside and out and provided me with intelligent and helpful assistance. I have never dealt with a company like this before, and I wish I knew more candlers so I could tell them about it. I won't deal with any other company for my melter needs again. Awesome company!

We purchased the EZ Filling System and increased our production 50% the first day! Reduced our waste & clean up by 75%. The EZ filling system virtually eliminated wrist and shoulder soreness with its aero-dynamic design. The system has met and exceeded our expectations- it is of great value.

I am currently using the PRIMO 50 wax melter which is a fantastic wax melter. There is no comparable melter in performance and quality. And now I started using your AutoShot dispensing system to fill my pomade containers directly from the melter. It is so much easier and faster! This melt and automatic pour set-up is the heart of our production which has tripled at a fraction of the cost. Thank you.

I upgraded to using the wax melter, hose and AutoShot setup for several years now and it has held up to constant use. I can produce a run of 2,000 jars on my own in a few hours.

We purchased our PRIMO Melter and EZ system from Melting & Filling Equipment for our ointment and balm business. We are more than satisfied with the system and hope to purchase more this year! The whole system is easy to clean and handle. We had no trouble dealing with Customs and Excise and only paid a small import levy. We have been more than satisfied with the communication and friendly service that we received from the other side of the world- and would happily recommend Melting And Filling Equipment, Inc. to anyone seeking great reliable products and good service.

We have grown a lot in the recent past and we are actually in need of some more equipment! We purchased a PRIMO 150 lb wax melter and it's become a priceless piece in production and we need another one, maybe two.

Good day! In last November, we bought from you a Quattro machine, the results of the performance in my process are excellent, I am producing soap from glycerin. We want to purchase another [multi-valve] filling system. Due to the necessity in my process, I ask you to produce a custom machine for us with 6 nozzles, and with nozzles that can be made adjustable, close or far from each other, and the hose to connect the pump with the filler about 2 meters apart. And at the end we want the vessel to keep the soap before the pump. We want it to produce about 100 liters of soap. Thank you. [WaxMelters built the fully automated custom filling system per their specs and improved upon their requests and Bradford Soap is very pleased with the equipment and their increased soap production]

I've had my unit for 7 years now and it's still going strong. I think it's time I bought another one, so I don't have to clear it out when I switch between candle wax, white or clear soap bases. I love that I can turn it on, set the temperature and get to work as soon as my bases are liquefied!

Thank you so much Scott for this info and your help this morning. I AM IN LOVE with this melter! WOW! I already made a batch of soap. This is going to be such a game changer for me. Thank you again.

I just wanted to write and tell you about our company's experience with Wax Melters. We are in Armstrong, British Columbia. A long way and a whole different country from your order desk. So, we ordered a wax melter and your employee Dani was the one who facilitated this for us. Numerous long distance phone calls from us with thousands of questions, but Dani was always able to be efficient, courteous, and helpful. Not only did she call to make sure that the wax melter had arrived, but she also even went above and beyond her job to call us back to make sure that Yes, the shipment had arrived. Due to a time constraint, we needed to know quickly where, and how we could purchase wax for our wax melter, and once again Dani came through for us with shining colors by sending us a e-mail with contact info on several wax dealers. Our machine somehow had lost its instructions in transit. Dani was able to send us new instructions so we could get to work sooner rather than later. In closing I would just like to say that our experience with wax melters has been made exceptional, and we feel it's mainly do to your very efficient polite enthusiastic employee… Dani Thank you from all of us at the IPE.

To be quite honest I was a little skeptical about the quick heat up for the vat that you guys made for us. I really am amazed how well it works and I'm very pleased with the quality. It exceeded my expectations!

WaxMelters customized our extreme tank exactly the way we needed it. This PRIMO 2000 is even better than we hoped. Now I know our business will grow! This tank melts fast and requires very little power and is exactly what your website and technicians told me. I could not believe it until I started using it. We are ordering another large tank very soon.

We are still so happy with the (2) PRIMO 50 melters we bought from you 8 years ago for our soy candle making! We have just branched out with beeswax and our business is growing and now we are buying a bigger tank [PRIMO 100]! Thanks!

We do have melting tanks currently. We would like to ramp up production next year…. We bought AutoShot System recently and it is working great for us. We are looking to scale production next year… We are thinking of increasing the capacity by using Quattro or Octo….We received the Quattro Pump and installed it. We did a test batch this morning.It works well as expected. Thank you again for all the help with the Quattro Pump. We really appreciate it.

Without the AutoShot system in our facility we would have had extreme backorders and labor costs that would have been very detrimental to our success.

Hacemos en 15 minutos lo que antes nos tomaba 45 minutos. Y eso fue solo el primer día.

We are so grateful that we found out about you guys! Your products are literally helping us realize our dream of independence and buying groceries and paying bills without week to week financial worry and we are happy to clue in others like us. Your WONDERFUL products are worth their weight in GOLD!!!

John, Scott, and the rest of WaxMelters, On behalf of the young adults of Scentsability, we want to thank you very much for your support and assistance in getting our donated machine up and running at no cost to us. We really appreciate the assistance which will directly benefit our young adults with intellectual and developmental disabilities. We THANK YOU for your charitable donation and philanthropic support!

NASA/MSFC has the requirement for a Wax Melter, Pump and Transfer System with custom upgrades and has accepted WaxMelters equipment based on technical acceptability, schedule and price.