Contact WaxMelters | Wax melting Tanks & Industrial Thermal Processing Systems & Support

Contact WaxMelters

Contact WaxMelters about wax melting tanks, thermal-conditioning vessels, heated process tanks, transfer systems, dispensing equipment, filling systems, custom configurations, technical support, and worldwide industrial applications.

Ask Kate, Our AI Assistant (24/7)

Kate knows our melters, filling systems, pricing and troubleshooting. She answers any time, nights, weekends and holidays included, and gets our team involved when you need a person.

Text or call Kate: 631-614-9882

After hours and on holidays you can also call 888-WAX-MELTERS and press 4 for Kate. Msg & data rates may apply.

Sales, Support & Business Inquiries

Sales & Purchasing

Equipment selection, pricing, availability, configuration, application, invoices, payment questions, and billing questions.

Phone menu: Press 1

Sales@WaxMelters.com

Technical Support

Existing-equipment questions, troubleshooting, replacement parts, operating guidance, and service support.

Phone menu: Press 2

Support@WaxMelters.com

Company Info & Business Development

Corporate & Company information, distribution coordination, partnerships, business relationships, and accounting documents.

Phone menu: Press 3

Accounting@WaxMelters.com

Payment & Accounting documents

Phone & Business Information

Phone

888-WAX-MELTERS
888-929-6358
631-938-1306

Live team: Monday to Friday, 9 AM to 5 PM Eastern

  • Press 1: Sales
  • Press 2: Support
  • Press 3: Company Info, Business Development & Accounting
  • Press 4: Kate, AI assistant (after hours & holidays)

Text Kate anytime: 631-614-9882

Business Address

Melting and Filling Equipment, Inc.
DBA WaxMelters.com
2221 5th Ave, Unit 3
Ronkonkoma, NY 11779
United States

Supporting Manufacturers Worldwide

International flags representing WaxMelters customers worldwide

WaxMelters supports candle makers, industrial manufacturers, institutions, government agencies, universities, laboratories, and processing facilities throughout the United States and around the world.

Industrial Thermal-Processing Expertise

Melting & Conditioning

Wax melting, batch heating, thermal conditioning, heated holding, viscosity control, and temperature stabilization.

Transfer & Filling

Heated pumps, hoses, valves, dispensing, dosing, filling, and integrated material-transfer requirements.

Custom Process Systems

Custom tanks, controls, fittings, agitation, recirculation, filtration, recovery, and machine-integration support.

Confidential Technical Reviews & NDAs

WaxMelters routinely works with proprietary formulas, materials, process conditions, application details, and equipment requirements. Customer information is not disclosed without written permission.

Mutual or customer-provided NDAs can be executed before technical discussions on request. Review our confidentiality practices →