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Equipment Operating Instructions & Video Guides

Find the operating video that matches your PRIMO melter, specialty tank, temperature-controller generation, AutoShot dispenser or Pour X-Press filling system.

Match the video to the exact equipment and controller face. These videos supplement the written instructions for your unit. Model year, size, voltage, controller and accessories can change the correct operating procedure. Use the equipment nameplate and controller face when selecting a guide.

Try a model or task such as PRIMO 350, lye, honey, temperature, AutoShot, PX2000 or PX3000.

12 videos shown.

Heating & melting tanks

How to Operate PRIMO Melters

Start here for normal PRIMO heating and melting tank operation. For setup, cleaning, maintenance or a reported problem, use the written manual for the exact unit.

PRIMO operation

How to Operate and Use a PRIMO Heating and Melting Tank

Operating overview for PRIMO heated stainless-steel melting tanks.

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Specialty heated tanks

Lye Tank & Heated Honey Tank Operation

Use the video for the specific specialty-tank application. Follow the material-handling, PPE and facility procedures applicable to the product being processed.

Lye tank

Lye Tank Operation and Dispensing Overview

Overview of heated lye-tank controls, holding and dispensing.

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Heated honey tank

Heated Honey Storage Tank Operation and Dispensing Overview

Operating and dispensing overview for heated honey storage tanks.

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Select by controller face, size & generation

Model-Specific PRIMO Temperature Controller Videos

There is no single current controller instruction for every unit. Match the equipment size, model year and controller face before changing a setting; do not choose by appearance or approximate year alone.

Relay-setting note: When reprogramming instructions ask you to choose between SSR and Relay, select Relay for models through 2024, all PRIMO 25 models and all filling systems. Do not transfer advanced settings from a different controller generation.
2023+ matching controller face

PRIMO Temperature Controller Settings: 2023+ Models

Use only when the controller face and equipment configuration match the video.

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Legacy: 2014–2022

PRIMO 350+ Temperature Controller Settings

Controller guide for 2014–2022 PRIMO 350 and larger melting-tank models.

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Legacy: 2014–2022

PRIMO 25–250 Temperature Controller Settings

Controller guide for 2014–2022 PRIMO 25 through PRIMO 250 melting-tank models.

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AutoShot & Pour X-Press

Filling-System Operating Videos

Use these videos for common AutoShot and Pour X-Press adjustments and demonstrations. Refer to the exact system manual for full startup, shutdown, cleaning and maintenance instructions.

AutoShot adjustment

AutoShot Dispenser: Adjust Dispensing Time

Change the digital dispensing time to adjust the amount delivered per cycle.

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Filling-system temperature

Setting Temperature for Filling Systems

Set the operating temperature and use the filling-system controls to dispense.

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PX3000 demonstration

Pour X-Press 3000 Automated Wax Filling System Demo

See the automated PX3000 heating and filling workflow in operation.

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PX2000 demonstration

Pour X-Press 2000 Automated Wax Filling System Demo

See the PX2000 heating and dispensing workflow in operation.

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Need instructions for a different unit?

Use the model, serial number or original order number to locate the correct manual. If the equipment is not operating normally, begin the guided troubleshooting process instead of applying settings from another model.

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