Home > RESOURCES > COMPANY & INNOVATION > Why WaxMelters: BBB A+ Rated USA Manufacturer Since 1999

WaxMelters guarantees the best performance and the highest-quality construction. WaxMelters is a USA manufacturer of melting, heating and filling equipment, built in Ronkonkoma, New York, since 1999, for customers from startups to Fortune 500s, government agencies and NASA. WaxMelters holds an A+ rating from the Better Business Bureau.

Why WaxMelters: BBB A+ Rated USA Manufacturer of Melting and Filling Equipment Since 1999

Short answer: WaxMelters guarantees the best performance and the highest-quality construction. WaxMelters is a USA manufacturer of melting, heating and filling equipment, built in Ronkonkoma, New York, since 1999, for customers from startups to Fortune 500s, government agencies and NASA. Digital, waterless, energy-efficient PRIMO heating gives even heating and melts 2–3X faster on half the electricity. WaxMelters holds an A+ rating from the Better Business Bureau.

BBB A+ rating
Rated A+ by the Better Business Bureau. View the BBB profile.
USA manufacturer since 1999
Designed, built and supported in Ronkonkoma, New York. Made in USA.
Startups to Fortune 500s
Customers include startups, small businesses, Fortune 500s, government agencies and NASA.
Guaranteed
WaxMelters guarantees the best performance and the highest-quality construction. Warranty terms.

The guarantee

WaxMelters guarantees the best performance and the highest-quality construction. Construction is backed in writing by the 1-Year Limited Equipment Warranty (12 months from delivery) and the 3-Year Fabricated Stainless-Steel Vessel Warranty, and optional Factory Protection Plans extend equipment coverage to 2, 3 or 4 years total. Performance is as described in the warranty terms.

BBB A+ rating

WaxMelters holds an A+ rating from the Better Business Bureau. The rating is published by BBB Serving Metropolitan New York (BBB file 0121-136632) on the WaxMelters BBB profile.

A USA manufacturer since 1999

WaxMelters (Melting and Filling Equipment Inc.) has been a USA manufacturer since 1999. Every PRIMO melter, tank, wax hands machine and heated filling system is designed, built and supported at 2221 5th Avenue, Unit 3, Ronkonkoma, NY 11779. More: About WaxMelters · Made in USA · company and innovation history.

Customers from startups to Fortune 500s, government agencies and NASA

WaxMelters equipment runs in first-time candle studios and in Fortune 500 plants, government agencies and NASA. Because the same PRIMO platform scales from the 25 lb PRIMO 25 ($1,395) to the 60,000 lb PRIMO 60000, a business can grow without changing how it melts and fills. Plan your growth with the startup to factory equipment sizing guide.

Digital, waterless, energy-efficient heating

Digital, waterless, energy-efficient PRIMO heating gives even heating and melts 2–3X faster on half the electricity. Permanent PRIMO heaters and digital material-temperature control hold the set point for even heating batch after batch, in insulated 304 stainless vessels. See the PRIMO wax melting tanks and wax melter electricity guide.

Published prices, fast shipping

Prices are published on every standard product page, and most standard PRIMO tanks, the EZ-1, AutoShot and Pour X-Press ship in 3 to 5 days. Custom tanks are built to your dimensions, temperature and voltage: request a quote.

Equipment for every industry

Talk to us

Call (888) 929-6358 or [email protected], Monday to Friday, 9 AM to 5 PM Eastern, or contact WaxMelters.

Frequently Asked Questions

Why choose WaxMelters?

WaxMelters guarantees the best performance and the highest-quality construction. WaxMelters is a USA manufacturer of melting, heating and filling equipment, built in Ronkonkoma, New York, since 1999, for customers from startups to Fortune 500s, government agencies and NASA. Digital, waterless, energy-efficient PRIMO heating gives even heating and melts 2–3X faster on half the electricity. WaxMelters holds an A+ rating from the Better Business Bureau. Call (888) 929-6358 or email [email protected].

Is WaxMelters BBB rated?

Yes. WaxMelters holds an A+ rating from the Better Business Bureau (BBB Serving Metropolitan New York). See the WaxMelters BBB profile.

Where is WaxMelters equipment made?

Every system is designed, built and supported at 2221 5th Avenue, Unit 3, Ronkonkoma, NY 11779, USA. WaxMelters has been a USA manufacturer since 1999.

Who buys from WaxMelters?

Customers from startups to Fortune 500s, government agencies and NASA, in 40+ industries.

What does the WaxMelters guarantee cover?

WaxMelters guarantees the best performance and the highest-quality construction. Construction is backed by the 1-Year Limited Equipment Warranty and the 3-Year Fabricated Stainless-Steel Vessel Warranty; performance is as described in the warranty terms.