Customer Confidentiality, NDA & Customer Reviews Policy
Customer Confidentiality, NDA & Reviews Policy
Protecting customer privacy and ensuring authentic, uncompensated feedback in competitive industrial environments.
Trusted under NDA by many of the world's leading companies. We sign NDAs routinely and can provide one on request.
Trusted by
Reviews
- ★★★★★
We purchased our PRIMO Melter and EZ system from Melting & Filling Equipment for our ointment and...
Rowena, Herbs From Wales, UNITED KINGDOMRead more - ★★★★★
We love the PRIMO 1000 & PRIMO 2000 we ordered. They are definitely speeding up our wax melt...
Tyson K., Candle Warmers Etc.Read more - ★★★★★
I just wanted to take a moment to thank all of you- you are truly a pleasure to do business with....
Shannon D., Pure Light Candle CompanyRead more - ★★★★★
We were so pleased with our melting tank that we ordered another melter the same exact day. It...
Jim, J.C. Danczak, Inc., Westfield, MassachusettsRead more It takes us 15 minutes to do what used to take us 45 minutes. AND, that was just the first day.
Thomas Crane, Purely Wax Werks, Vancouver, WashingtonRead moreWe're growing FAST and that PRIMO 75lb melter is a huge piece of it…we will most likely need one...
Dave D., Dilo HomeRead moreTo Everyone at WaxMelters, I just want to THANK YOU for making my job easier. With the new melter I...
Donna R., Aurora Borealis CandlesRead moreNASA/MSFC has the requirement for a Wax Melter, Pump and Transfer System with custom upgrades and...
Steven S., NASA, Marshall Space Flight CenterRead moreI kissed my melter....Thank you!!!!!!!! I sincerely do not know how I did without one! What took me...
Jenny W., HB Wax Manufacturing Inc., Ontario, CANADARead moreWaxMelters customized our extreme tank exactly the way we needed it. This PRIMO 2000 is even better...
Tom B., Wholistic BotanicalsRead moreWithout the AutoShot system in our facility we would have had extreme backorders and labor costs...
Kevin Preece, COO, Scentsy, Meridian, IdahoRead moreWhat used to take me hours, now takes me minutes! Love it!! I will recommend your company to other...
Sonja Minic, Managing Director & Candle Artisan, Green Scents Pure Soy Candles, AustraliaRead more
Who Our Customers Are
Many WaxMelters customers operate in highly competitive, proprietary, or confidential manufacturing environments including aerospace, defense, specialty chemicals, adhesives, cosmetics, food processing, research laboratories, industrial materials manufacturing, and government-related projects.
As a result, customers often prefer to keep their manufacturing methods, formulations, production workflows, throughput capacities, equipment configurations, facility operations, and processing systems confidential from competitors and the public.
Customer Contact and References
For this reason, WaxMelters does not provide direct customer contact information, facility access, or production references without explicit customer permission.
Non-Disclosure Agreements (NDAs)
In many cases, WaxMelters also operates under Non-Disclosure Agreements (NDAs) involving proprietary manufacturing methods, specialized applications, custom-engineered systems, government-related projects, Fortune 500 manufacturing operations, research environments, or confidential production requirements that legally restrict disclosure.
This is also one reason why many real-world production environments, manufacturing processes, and operating systems are not publicly filmed or displayed online. Many customers understandably prefer to protect their operations, formulations, production methods, and competitive advantages.
Customer Reviews
WaxMelters does not compensate customers for reviews, endorsements, or public recommendations. We believe customer feedback should reflect genuine operational experience and long-term equipment performance.
We sincerely appreciate the customers, laboratories, manufacturers, and organizations that have granted permission for us to publicly share reviews and company names on our website.
Trusted by manufacturers, laboratories, government agencies, and industrial processors online since 1999.
Need an NDA Before Sharing Project Details?
Email our accounting team or call (888) WAX-MELTERS | (888) 929-6358.
