Shipping and Delivery
Quick answer: Most PRIMO tank sizes usually ship within 3 to 5 days. PRIMO 350 to 1000 usually ship within 7 days. Larger PRIMO tanks usually ship within 7 days. Every order is built, tested and packaged before it ships.
| Model | Ships |
|---|---|
| PRIMO 25 to 250 | 3 to 5 days |
| PRIMO 350 to 1000 | Within 7 days |
| Larger PRIMO tanks | Within 7 days, unless very large or custom |
| Options and custom changes | Usually ships within 7 days |
Orders to other countries need a few details first. See International orders and worldwide equipment support for the list of what we need and the regions we ship to.
Shipping and Delivery Terms
This is section 11 of our Terms and Conditions of Sale, repeated word for word.
11. Shipping and Delivery, Excusable Delays, Title and Risk of Loss
You understand and agree that Delivery dates are approximate and Custom Orders, including modified stock products, require additional time for assembly, testing, packaging and shipment. Lead time for custom orders depends on the size and complexity of the order; we confirm the timing with your quote. At this time, Melting & Filling Equipment, Inc. ships merchandise to numerous locations world-wide, but not every country. In order to ship internationally or to Alaska, Hawaii, Puerto Rico, Guam or the US Virgin Islands, please ask for a special rate quote. M&FE shall notify You of any material delay and will specify the revised delivery date as soon as possible. You understand and agree that M&FE tries to keep the "stock status" and/or the "usually ships within" time frame of an item as current as possible, but occasionally if there are multiple orders, these numbers may be incorrect. You understand and agree that when you modify an existing stock item (which makes it a Custom Order), then the "usually ships within" time frame is inapplicable. Furthermore, M&FE shall not be liable for delays in delivery or for failure to assemble and build due to: acts of God, fire, flood, wind, war, sabotage, civil unrest, disobedience, accidents, strikes, illness, or any other causes beyond M&FE’s control, such determination to be made solely by M&FE. Unless otherwise specified by M&FE, delivery will be made and title and risk of loss will pass F.O.B. point of shipment to You. You understand and agree that although M&FE ships internationally and may have shipped equipment to your country, M&FE cannot know the laws in your particular country even if there have been no changes to international, governmental, state, province, local and all laws. M&FE uses various shipping companies to deliver goods to your country, however, you understand and agree that you alone are responsible to know the importation laws, rules and regulations and any and all laws for importation and usage of M&FE products to reach you, as well as to pay any customs, duties, taxes and/or fees of any kind associated in any way. Once M&FE fulfills its obligation to deliver equipment to your country then M&FE is not responsible in any way if equipment is denied, rejected or returned for any reason and that You agree to bear full, 100% liability and to hold M&FE harmless and You are not entitled and will not seek any refunds, credits or returns.
Questions about a shipment?
Call (888) WAX-MELTERS | (888) 929-6358, use Contact, or check Order status and tracking.
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